Guidance and counselling

Photo: Mikkel Adsbøl

Danish Study Guidance

DTU’s Study Guidance Office could be your first port of call if you have questions. The study advisors are current students at DTU and they can help you with everything related to the study programmes - including course planning, credit transfer applications, exemption applications, and finding your way around DTU’s rules and regulations.     

How can you get in contact with the Study Guidance during COVID-19

The Study Guidance opening hours and guidance offers are altered due to the restrictions of COVID-19.
You can always contact us by mail or telephone during our opening hours.

You can book an appointment for 20 minutes for an individual guidance via ZOOM with the Study Guidance, or you can use our offer for quick guidance via ZOOM without prior booking online. See opening hours and offers below. 

Opening hours in the Study Guidance 


Every day


Phone 45 25 11 99


Monday, Wednesday and Friday

from 9.00 till 11.00 hours

Booked appointments duration 20 minutes via Zoom


Book an appointment


Monday, Wednesday and Friday
from 12.00 till 14.30 hours

This is primarily for:
- Study planning
- Exemption, cheat/plagiarism and complaints
- Study life
- Admission

Quick Guidance ONLINE

Monday, Wednesday and Friday
from 12.00 till 14.00 hours

The line online line closes at 13.45 hours




Booked personal appointments for 20 minutes via ZOOM
Book your 20 minutes appointment with a Study Advisor here.


Phone: +45 45 25 11 99
You can contact us by phone Monday, Wednesday and Friday from 9-11 am. 

Lyngby Campus
Building 101A
Anker Engelunds Vej 1
2800 Kgs. Lyngby


Ballerup Campus

Room D1.01
Lautrupvang 15
2750 Ballerup


Read here how the Study Guidance Office handles your personal information.


International Admissions Office

Offers guidance to potential DTU students on the application process for people with a bachelors degree from outside of Denmark.

International Study Guidance

Offers guidance to DTU students on exchange options and as well as administrative and cultural issues relating to being new in Denmark and new at DTU.

NB! We are closed for physical drop-in at the moment. But please send us and e-mail or ring us, if you would like to book a meeting.

  • Write to us:
  • Call us: +45 4525 1023 Every weekday from 9 - 11 a.m.
  • Visit us:
    Lyngby Campus, Building 101A, Office for International Education.  
    Ballerup Campus, room D 1.03.

Please note: The International Study Guidance is closed on bank holidays as well as during Christmas, Easter, June 5 and the day after Ascension Day.

Study Administration 

Study Administration can help you with practical matters concerning your studies—such as student ID card, course and exam registration, transcripts of grade results, and password to DTU’s IT systems. 

NB! Due to COVID-19, the Study Administration is closed for personal contact. If you would like a meeting with an employee from the Study Administration via Zoom, you can contact us by mail.

  • Write to us:
  • Call us: +45 4525 7300  Monday - Friday from 9 a.m. to 11 a.m. 
  • Visit us:
    Lyngby Campus, building 101A, ground floor. Closed for personal contact at the moment.
    Ballerup Campus, room D 1.01. Closed for personal contact at the moment.

SU Office

The SU Office offers guidance to all DTU students on SU rules, and processes applications for SU, SU loans, youth cards and study abroad scholarships. 

You can find general information about SU (including special support for parents, the disabled, etc.), youth cards, and study abroad scholarships at and

Once you are enrolled at DTU, you can find information about SU, youth cards and study abroad scholarships which is particularly relevant to your studies at DTU's intranet under "State Educational Grant and Loan Scheme (SU)". If you have questions about SU you can contact the SU Office at   


NB: The SU Office is closed for enquiries by phone and via Zoom January 25 and 27

  • Call us: +45 4525 7246. Monday, Wednesday and Friday from 9 - 10 a.m. 
  • Visit us
    Lyngby Campus, Building 101A. Closed due to COVID-19
    Ballerup Campus, Room D 1.01.Closed due to COVID-19 

The SU Office does not accept paper applications. If you need to hand in a receipt or an application, you need to scan it and send it from your student mail to us using our chatbot SU-bot

The SU office is closed on bank holidays, during fall breaks as well as during Christmas, Easter and 5 June. It is also closed the day after Ascension Day.

Please note that the DTU Admission Course has its own SU guidance about SU for youth education programmes. 

Special Educational Support

Information and guidance about Special Educational Support (SPS) for students with functional impairments. 

  • Write to us:
  • Call us: +45 4525 2000 Monday, Wednesday and Friday 9.30 a.m. - 10.30 a.m. First Friday of the month 10 a.m. -10.30 a.m.
  • Visit us:
    Lyngby Campus, Building 101A, room 1.027. Tuesdays, Thursdays, and Fridays by appointment.
    Ballerup Campus, room D1.32. Monday and Wednesday by appointment

Please note: The Special Educational Support Office is closed on bank holidays and during Christmas, Easter and June 5. It is also closed the day after Ascension Day.

Learn more about SPS

Career Centre

Help and guidance on topics that concern your future career.

NB! Due to COVID-19 restrictions, the Career Centre is currently closed for personal and telephonic contact.  Please write us an e-mail and we will get back to you. Online feedback sessions can be booked on DTU Inside.

  • Write to us:
  • Call us: +45 4525 0505 weekdays from 9 a.m. - 3 p.m.
  • Visit us:
    Lyngby Campus, Building 101A in the Library. Opening hours: Tuesday and Thursday from 11 a.m. to 2 p.m.
    Ballerup Campus, room D 1.03. Opening hours: Monday from 11 a.m. to 2 p.m.

Please note: The Career Centre is closed closed on bank holidays  and during Christmas, Easter and June 5. It is also closed the day after Ascension Day.

Learn more about the Career Centre

Student Counselling Service

This is where you can seek social, psychological and psychiatric counselling when you experience issues that interfere with your ability to reach your potential as a student—such as academic issues, social issues, or psychological issues. The service is confidential, free of charge, and staffed by psychologists, social workers with psychotherapeutic training, and psychiatric specialist physicians.


Student chaplain

The student chaplain is available if you would like to have a quiet talk in confidence.

  • Write to me:
  • Call me: +45 2442 5975
  • Visit me: Lyngby Campus, Building 101E, first floor, room 145A. Opening hours: Tuesday-Friday from 10 a.m. to 3 p.m.
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