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Mathilde Buskbjerg Madsen

Research Assistant

Mathilde Buskbjerg Madsen

Department of Engineering Technology and Didactics

Lautrupvang 15

Building Ballerup Room A1.01

2750 Ballerup

Danmark

mabum@dtu.dk

0009-0004-6104-8347

Generative AI Participatory design Public Administration Digital Transformation Future of Work Hybrid Work Flexible Offices Human-Centered Design Qualitative Research Contextual Interviews Tangible Theory Co-creation

Research Interests Mathilde Buskbjerg Madsen is a Research Assistant who works with new ways of working, including the adoption and use of generative artificial intelligence in public administrations, with a particular focus on how emerging technologies influence work practices, collaboration, self-determination, and social capital, and hybrid and flexible office environments. She is particularly interested in understanding employee experiences, organisational behaviour, and the practical implications of digital transformation. Her work aims to generate knowledge about how technologies and workplace designs shape everyday work and organisational life, and how organisations can realise the potential of innovation while supporting employee well-being and collaboration. In addition, Mathilde has a particular interest in tangible theory and the development of tools and methods that help translate research findings into practical insights, dialogue, and action within organisations.Preferred Methods Mathilde primarily applies qualitative and participatory research methods to explore how people experience and adapt to technological and organisational change. She conducts interviews and contextual interviews to gain in-depth insights into everyday work practices, employee experiences, and organisational dynamics.  In addition, she facilitates workshops, including Effect Modifier Assessment (EMA), Fishbone, and co-creation sessions, to identify challenges and uncover root causes. Her methodological approach is human-centred and exploratory, emphasising collaboration, reflection, and the generation of actionable insights that support organisational learning and innovation. She is interested in combining qualitative inquiry with tangible and visual methods to develop tools that make theoretical concepts accessible and useful to practitioners, decision-makers, and employees navigating organisational change.